Policies & Compliance

 
 

Safeguarding & Assurance

Safeguarding and student welfare are central to every programme delivered by Hong Educational Tours. All trips are planned and operated in line with UK safeguarding expectations and in close partnership with each participating school.

Hong Educational Tours is led by two Directors who hold direct responsibility for safeguarding, risk assessment and programme oversight. For each programme, a designated safeguarding lead is identified, working alongside the school’s own Designated Safeguarding Lead to ensure clear communication, shared responsibility and appropriate escalation procedures.

We work only with trusted overseas partners and schools, and safeguarding expectations are clearly communicated in advance of travel. Where local practice differs from UK standards, UK safeguarding principles are applied wherever reasonably practicable.

Risk assessments, supervision ratios and emergency procedures are agreed with schools in advance, and students remain under the supervision of school staff at all times. Hong Educational Tours supports schools by providing programme-level safeguarding information, risk assessments and assurance documentation to assist with trip approval and governance requirements.

This structured, collaborative approach gives schools confidence and provides parents with reassurance that student safety, wellbeing and appropriate care remain the priority throughout every programme.

Data Protection & GDPR

Hong Education Ltd is committed to protecting and respecting your privacy.

This privacy notice explains how we collect, use and protect personal information when you use our website or contact us regarding our programmes.

Information We May Collect

We may collect the following information when you contact us through our website or by email:

  • name

  • email address

  • school or organisation name

  • telephone number

  • details relating to programme enquiries

We only collect information that is necessary to respond to enquiries or to provide information about our educational programmes.

How We Use Your Information:

Information submitted to Hong Education Ltd may be used to:

  • respond to enquiries about our programmes

  • provide information about educational visits and collaborations

  • communicate with schools and institutions regarding programme planning

*We do not sell or share personal information with third parties for marketing purposes.

Data Storage:

Personal information is stored securely and is only accessible to authorised personnel within Hong Education Ltd.

Information is retained only for as long as necessary to respond to enquiries or manage programme arrangements.

Your Rights:

Under UK data protection law, you have the right to:

  • request access to the personal information we hold about you

  • request correction of inaccurate information

  • request deletion of personal data where appropriate

Requests can be made by contacting us directly.

Contact:

If you have any questions regarding this privacy notice, please contact us.

Privacy Policy Statement

Hong Education Ltd is committed to protecting the privacy and personal data of the schools, parents, teachers and students we work with. Any personal information collected through our website, enquiries, or programme bookings will be used solely for the purpose of administering educational programmes and communicating relevant information.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and we take appropriate steps to ensure that personal information is stored securely and only retained for as long as necessary.

Personal data will never be sold or shared with third parties except where necessary to deliver programme services such as accommodation, travel arrangements, or educational activities.

For further information on how we collect, use and protect personal data, please refer to our full Privacy Policy or contact:

Hong Education Ltd
Email: travel@hong-education.com